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Compliant Notification

When you need to file a complaint, you have several options.

File your complaint by email, phone, mail or in person

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with DATCU, you should first contact the credit union.

By Phone

(940) 387-8585 or (866) 387-8585

By Email

Info@datcu.org

In Person

In person at any of our 14 locations.

If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union  Department through one of the means indicated below.

By Mail

Texas Credit Union Department

914 East Anderson Lane

Austin, Texas 78752-1699